Case Study: Contact Center with Customer Service Staff
Acer offers a portfolio of device models and configurations to meet the needs of contact center managers and agents.
In this brief case study, you'll learn why one contact center selected the Acer Chromebox CX13 and ChromeOS thin client devices.
What are the key features of the Acer Chromebox CXI3?
The Acer Chromebox CXI3 offers secure, mobile, and powerful computing capabilities with low storage requirements. It supports Virtual Desktop Infrastructure (VDI) and can be easily deployed and managed remotely, making it ideal for hybrid workforces. Additionally, it can be mounted to a monitor for an All-in-One solution.
How does Chrome Enterprise Upgrade enhance device management?
Chrome Enterprise Upgrade enhances device management by providing ease of manageability and inherent security features. This is particularly beneficial for IT teams that need to handle device turnover and theft efficiently.
Why choose Acer for remote work solutions?
Acer offers a diverse range of product models and configurations that prioritize power, security, and versatility for remote users. They assist customers in selecting the right configuration and screen size through demos and collaboration with Google during the proof of concept phase.
Case Study: Contact Center with Customer Service Staff
published by GHA TECHNOLOGIES
GHA Technologies, Inc. is a nationally expanding network, computer reseller and systems integrator with offices nationwide. We sell HP, Dell, IBM, Lenovo, Nimble, EMC, NetApp, Sony, Apple, VMware, Samsung, Fujitsu, APC, Symantec, Panasonic, Microsoft, Intel, Cisco, and all the latest storage, datacenter, virtualization, cloud, security, VoIP, wireless, video and identification technologies. We also specialize in mission-critical product procurement and integration services for some of the largest corporate, government, and educational clients in the US. Our client base is a Who's Who of Corporate America.
Currently, GHA has over 175 employees with annual sales of approximately $205 million and growing at a rate of 15%. GHA continues to hire 7 to 12 new sales professionals every five weeks nationwide. GHA has highly motivated and talented salespeople who provide the highest level of service to their customers. Call or email us to find out more!
Key Benefits
- One of the largest privately held computer companies in America
- Real, Personalize Customer Service
- One Stop Shopping Convenience